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About this assistant

The question: What can this assistant do, and what can't it?

I'm Qlynic Assistant, an AI that answers questions about Qlynic from its help centre: what it does, what it costs, getting started, privacy and the agreements. I can prepare a support ticket or a walkthrough request that you confirm before it's sent. I can't see any clinic's records or accounts, and I can't give medical or legal advice.

Status: Live Updated

What I do

  • Answer questions about Qlynic from the help centre, and point you to the right page.
  • Prepare a support ticket or a walkthrough request. You see it on a card and nothing is sent until you confirm.
  • Reply in your language; the help articles are in English.

What I don't do

  • Look into any clinic's calendar, records or account.
  • Give medical, legal, billing or accounting advice. In an emergency, call 911.
  • Describe how Qlynic is built, or which companies or technology it runs on.
  • Talk about other companies' products or prices.

Memory and privacy

I remember this conversation as you move between pages, using a cookie; New chat starts over. Conversations may be reviewed to improve support, and emails and long numbers are masked before anything is stored. There is a daily limit on messages; the help centre and the Support page keep working past it.

Reaching the team

The support desk answers tickets by email. I can prepare a ticket for you, or you can use the Support page or support@qlynic.com.

Where to look

Open a ticket

Still stuck?

Write to the desk.

Open a ticket on the support page, or email support@qlynic.com. Each ticket gets a reference code by email and is answered by email. The desk works weekdays, 8 AM to 6 PM Mountain Time, and aims to reply within six business hours.