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Payments from patients

The question: How do patients pay, and how are payments recorded?

A secure pay link goes out by text with the booking confirmation, and the text assistant can send one too; an expired link is replaced. Each payment lands with its card fee and what the clinic received. Refunds can be full or partial, and invoices are PDFs that bill the payer and name everyone seen on a family visit.

Status: Live Updated

Getting paid

  • A secure pay link by text, with the confirmation. The text assistant can send one too, and an expired link is replaced.
  • Each payment shows its card fee and what you received.

Refunds

Full or partial, with the doctor's share adjusted.

Invoices

PDFs: the payer is billed, and everyone seen on a family visit is named.

Your own Qlynic subscription

Your clinic's own Qlynic invoices and plan are on your plan page in Qlynic; for a question about them, open a ticket.

Where to look

Take me there Open a ticket

Still stuck?

Write to the desk.

Open a ticket on the support page, or email support@qlynic.com. Each ticket gets a reference code by email and is answered by email. The desk works weekdays, 8 AM to 6 PM Mountain Time, and aims to reply within six business hours.