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Drawer 08, Trust & privacy Card 3 of 10

The log

The question: What does the log keep, and who can see it?

Changes, exports, refusals and questions to the AI are each kept with who and when, and sign-ins too. Exporting the log goes on the log itself. Opening a visit is limited by role, but reading it is not itself written to the log.

Status: Live Updated

What it keeps

  • Changes across appointments, visits, prescriptions, payments, claims, payroll, expenses, equipment, staff and settings.
  • Exports of patients, invoices, payments, revenue and reports.
  • Refusals: someone trying something their role doesn't allow.
  • The AI's work, and questions to the advisor.
  • Sign-ins.

Each entry has who, their role, and when.

Who sees it

The clinic's owner opens the log and can export it, and the export goes on the log too.

What it doesn't

Reading a visit is limited by role, but a read isn't itself written to the log.

Where to look

Take me there Open a ticket

Still stuck?

Write to the desk.

Open a ticket on the support page, or email support@qlynic.com. Each ticket gets a reference code by email and is answered by email. The desk works weekdays, 8 AM to 6 PM Mountain Time, and aims to reply within six business hours.