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Drawer 08, Trust & privacy Card 2 of 10

Where data is stored

The question: Where is my clinic's data stored?

Your clinic's records are stored in Canada, backups too, encrypted on the way and at rest. Some services can involve processing outside Canada, such as delivering texts and emails, carrying video calls and running AI features; the privacy policy explains this.

Status: Live Updated

Stored in Canada

Records, health information and backups are stored in Canada, encrypted on the way and at rest.

Processing outside Canada

Some services can involve processing outside Canada: delivering texts and emails, carrying live video calls, running AI features when they're used, and network security. The privacy policy explains this, and says that information processed outside Canada may be subject to the laws there.

Which companies

I can't share which companies or technology Qlynic runs on. If your clinic needs this for a privacy assessment, the team can help; I can open a ticket for you.

Where to look

Take me there Open a ticket

Still stuck?

Write to the desk.

Open a ticket on the support page, or email support@qlynic.com. Each ticket gets a reference code by email and is answered by email. The desk works weekdays, 8 AM to 6 PM Mountain Time, and aims to reply within six business hours.