05Drawer 05, Patients
Card 3 of 6
The patient portal
The question: What can patients do in the portal?
Patients see their visits, prescriptions, refills and family in the portal, message the clinic at any hour, and fill forms before they come. A visit's note and summary reach them when the clinic releases it, by hand or 24 hours or 3 days after; then they can download it or share a link for 7, 30 or 90 days.
What patients see
- Their visits, prescriptions, refills and family members.
- Prescriptions, tests, referrals, measurements, payments and their own answers right away.
- A visit's note, summary and letters once the clinic releases them.
Release
The clinic decides when a visit reaches the portal: by hand, or 24 hours or 3 days after the visit.
Sharing
Once a visit is released, the patient can download it, or share a link for 7, 30 or 90 days and take it back.
Signing in
Their mobile number, confirmed by a texted code, with a password. Nothing to install.
Where to look