05Drawer 05, Patients
Card 4 of 6
I'm a patient
The question: I'm a patient. Can Qlynic help me with my appointment, results or records?
Your clinic is the place to go for appointments, results, prescriptions and changes to your records; it is the custodian of your health record, and Qlynic is the system it uses. If you write to Qlynic about your records, the request is passed to your clinic within 5 business days. You can decline the AI scribe at any visit.
- Appointments, results, prescriptions: your clinic, through its portal or the links it sends you.
- Access to or correction of your health records: your clinic. A request sent to Qlynic is referred to your clinic within 5 business days.
- Information Qlynic holds about you as a website visitor or account holder: the Privacy Officer at privacy@qlynic.com.
I can't see any clinic's calendar or records, and I can't give medical advice. In an emergency, call 911.
Your choices
- Decline the AI scribe at any visit, and ask your clinic to set a standing do-not-record preference on your record.
- Text STOP to end texts from a clinic; reminder emails have an unsubscribe link.
If you're not satisfied
You can contact the Office of the Information and Privacy Commissioner of Alberta (oipc.ab.ca) or the Office of the Privacy Commissioner of Canada (priv.gc.ca).
Where to look