Patient Engagement Scheduling-aware

Reminder schedules that feel native — and arrive right on time

Create dependable sequences for appointments, follow-ups, and recalls. Messages look like they belong on the patient’s phone, stay consistent with your brand, and include calendar-ready links.

Preference‑aware
Calendar-ready
Fast to configure
Clinic staff holding a phone with a rescheduled appointment confirmation and a calendar view on a tablet
A clean confirmation message patients understand instantly.

Everything a modern clinic needs

Thoughtful defaults, flexible controls, and patient-first wording—built to look great in real life.

Polished patient messages

Clear reminders with reschedule and cancel calls‑to‑action—without sounding robotic.

Flexible timing, per scenario

Configure sequences like 7 days, 48 hours, and 4 hours—by appointment type or provider.

Respect preferences by default

Opt‑out handling and throttling built in—compliant, courteous, and consistent.

Schedule designer

Design a schedule in minutes

This is a visual demo of the experience. In the full app, these settings map to appointment types, providers, and channels.

Appointment type
General consult
Reminder sequence
7 days 48 hours 4 hours 1 hour

Tip: fewer messages for low‑no‑show providers; more for high‑impact appointments.

Channels
Tone
Friendly Neutral Formal

Keep wording short and kind—patients scan messages in seconds.

Demo preview: controls are styled examples only (no form submission).
Upcoming reminder
48 hours before
Manage link Preference safe Brand tone

Examples that read naturally

Clarity‑first wording with gentle calls‑to‑action. No clutter. No noise.

SMS

“Your appointment is tomorrow at 10:30 with Dr. Lee. Reply RESCHEDULE to change, CANCEL to cancel.”

Email

Includes Add‑to‑calendar (Google/Outlook/Yahoo/ICS) plus a single Manage link for reschedule/cancel.

Preference handling

“Reply STOP to opt out. Reply HELP for help.” Simple, consistent, compliant.

Less no‑shows. Better patient experience.

Build schedules that patients actually appreciate—timely, respectful, and easy to act on.

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