ProductsScheduling
ProductsClinical
ProductsPatients & billing
PlatformBuild on it
PlatformRun the clinic
PlatformTrust
Who it’s forBy practice
Who it’s forBy province
CompanyQlynic
Nothing matches that. Try a shorter word.
Patient reviews
The score said the visit went fine. The comment said the doctor googled what to prescribe. Qlynic reads the words first, and the clinic owner knew within the second.
Three reviews · the score is not the decision
Tuesday 12 November · 10:15
What the patient sees · one hour after they leave
The seed
Five in a row is the most familiar control on the internet, and familiar means invisible. People tap the end of it without reading the question. A pomegranate seed is not familiar. They stop, and then they actually choose.
A sign of abundance and life, from Persia through the Mediterranean. Carved, painted and written about for three thousand years. Better to hang a rating on that than on a shape from a hotel guidebook.
The score is one tap. The words are where the useful part lives. So the box sits right there, and nobody is made to fill it.
The request goes out about an hour after the appointment ends. Not three days later, when the whole thing has blurred into the week.
The same second
Two screens, one timestamp. Hers is already saved and finished. Yours is the one that has to do something about it.
Your review was submitted. We deeply appreciate you taking the time.
F. Ferdinand · Dr A. Chen
“… odd that he had to google what to prescribe …”
Nothing arrived. Her side had already finished.
The alert reached the clinic in the same second
You cannot flag a review without saying why. The reason is stored with it, and the audit log keeps who wrote it.
Not a queue, not a dashboard nobody opens. An email, with the reason, and the name of whoever raised it.
A thousand characters for staff to write what they actually think. The patient never sees a word of it.
The whole point
Four point six. That is what most review systems hand you. It cannot tell you that one patient watched a doctor google a prescription.
Example · the highest-rated one is the only escalated one