04Drawer 04, Clinical
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How Qlynic uses AI
The question: How does Qlynic use AI, and is patient data used to train AI models?
AI in Qlynic drafts and suggests; a clinician or a person at the clinic decides. Nothing goes into the chart without a clinician accepting it, and the AI log shows every AI call your clinic made and every suggestion a clinician overruled. Content is sent for AI processing only when someone uses an AI feature, and the privacy policy commits that health information is never used to train AI models.
Where AI helps
- Clinical — the brief, suggestions with a score, the note's chart updates, the care plan letter, the medicine list review, the patient's story, and, with the add-on, the scribe's draft note.
- Front desk and patients — the assistant that answers patients in the portal and books by text.
- Business — the advisor's answers from your clinic's own records, and, in Alberta, help with a refused claim.
The rules
- Every AI output is a draft or a suggestion. A person reviews it before it counts; no decision about a patient is made by AI alone.
- Accepted lines go into the chart with the clinician's name on them.
- The AI log shows every AI call your clinic made, and every suggestion a clinician overruled.
- Content goes to AI processing only when someone uses an AI feature.
- The Privacy Policy commits that personal and health information is never sold, never used for advertising, and never used to train AI models.
Allowance
AI features draw on the AI credits in each doctor's seat (3M a month, pooled). The scribe has its own minutes.
Which AI
I can't share which AI technology Qlynic runs on.
Where to look