04Drawer 04, Clinical
Card 8 of 8
Video visits
The question: How do video visits work?
Video visits open from a link, with nothing to install. The patient waits in a lobby that checks their camera and microphone, and the clinic sees the moment they enter it. Calls are not recorded. Each doctor's seat includes 400 video-visit minutes a month, pooled for the clinic.
For the patient
A link, a lobby that checks the camera and microphone, then the visit. Nothing to install.
For the clinic
You see the moment a patient enters the lobby. The visit is charted like any other.
Privacy
Calls are encrypted in transit and not recorded.
Minutes
400 video-visit minutes a month per doctor, pooled, filled again on the 1st.
Where to look