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Drawer 04 · 8 answers

Clinical

The chart, the AI's suggestions, orders, the scribe and video visits.

  1. The chart: nothing changes without you How does charting work in Qlynic? Patients answer your forms before they come, and the assistant drafts and suggests while you see them. Only what a clinician accepts goes into the chart, with their name on it. What patients report stays marked as theirs until a clinician confirms it, and one save covers the note, prescriptions and files. Live
  2. How Qlynic uses AI How does Qlynic use AI, and is patient data used to train AI models? AI in Qlynic drafts and suggests; a clinician or a person at the clinic decides. Nothing goes into the chart without a clinician accepting it, and the AI log shows every AI call your clinic made and every suggestion a clinician overruled. Content is sent for AI processing only when someone uses an AI feature, and the privacy policy commits that health information is never used to train AI models. Live
  3. The AI Scribe How does the AI Scribe work, and is the audio kept? The AI Scribe listens to the visit and drafts the note for the provider to review; nothing is saved until they accept it. Consent is recorded every time it listens, a patient who opted out is never recorded, and no audio is kept: it never reaches Qlynic's servers. It's an add-on at $99 a month for each provider, with 600 minutes each in one pool. Optional add-on
  4. The brief and the suggestions What does the AI suggest during a visit? Before the visit, a brief from the reason for visit and the last three visits: the likely condition, the first and second choices, what to avoid and why. During it, three to six options ready to prescribe, each with its reason and a score, in medicines common in your country. The clinician takes or leaves each one, and the suggestions leave out medicines your clinic has turned down. Live
  5. Forms before the visit Can patients fill in forms before the visit? Yes. Patients answer your forms before they come; forms arrive by text as a secure link. Their answers are on the visit when you open it, and what they report stays marked as theirs until a clinician confirms it. Live
  6. Labs, imaging and referrals Can we order labs, imaging and referrals in the visit? Yes. Lab work, imaging and referrals are ordered in the visit, routine, urgent or STAT, then printed or sent to the patient as a secure link by text or email. Until an order is done, the patient can be reminded every 3 days, up to 3 times. Live
  7. Prescribing and allergy checks How does prescribing work, and does Qlynic check allergies? Prescriptions carry the dose, how often and how long. Allergies are checked by drug family (penicillins, sulfa drugs, NSAIDs), and a conflict stops the save until it is acknowledged. The patient sees the prescription in their portal right away, and can ask for refills while refills are left. Qlynic doesn't send prescriptions to pharmacies. Live
  8. Video visits How do video visits work? Video visits open from a link, with nothing to install. The patient waits in a lobby that checks their camera and microphone, and the clinic sees the moment they enter it. Calls are not recorded. Each doctor's seat includes 400 video-visit minutes a month, pooled for the clinic. Live

The catalogue

The other drawers.

  1. 01 Getting started 10 answers
  2. 02 Pricing & plans 12 answers
  3. 03 Front desk 8 answers
  4. 05 Patients 6 answers
  5. 06 Business 5 answers
  6. 07 Claims in Alberta 7 answers
  7. 08 Trust & privacy 10 answers
  8. 09 Support 3 answers
  9. 10 This assistant 4 answers

Still stuck?

Write to the desk.

Open a ticket on the support page, or email support@qlynic.com. Each ticket gets a reference code by email and is answered by email. The desk works weekdays, 8 AM to 6 PM Mountain Time, and aims to reply within six business hours.

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