03Drawer 03, Front desk
Card 5 of 8
Online booking
The question: How do patients book online?
Patients book online at any hour: they say why they're coming, then pick a time, and the time is held for them while they finish. The booking lands on the clinic's live calendar within a second, the same calendar the desk and text booking use.
How it goes
- The patient says why they're coming.
- They pick a time from the doctor's real availability.
- The time is held for them while they finish.
- The booking appears on every open calendar within a second.
Nothing to install: it runs in the patient's browser.
Where to look