01Drawer 01, Getting started
Card 7 of 10
If your clinic's internet goes down
The question: What happens if our clinic's internet goes down?
Qlynic runs online, not on a computer in your clinic, so staff need an internet connection to use it; there is no offline mode. Patients book online and by text from their own phones, which doesn't depend on your clinic's connection. A phone hotspot can get the desk back on while the connection recovers, if your clinic's policy allows it.
While the clinic is offline
- Staff need a connection to open the calendar and the charts. There is no offline mode.
- Patients keep booking online and by text from their own phones.
- A phone hotspot is a quick way back on, where your clinic's own policy allows it.
If Qlynic itself seems down
The status page runs live checks when you open it. If something is wrong, tell support.
Where to look