02Drawer 02, Pricing & plans
Card 7 of 12
Cancelling and refunds
The question: Can we cancel, and is there a refund?
Yes, any time, from your plan page in Qlynic. You keep access to the end of the period you've paid for, with no further plan charges; use past an allowance is still billed. Fees already paid aren't refunded or prorated. For 60 days after the subscription ends, you can ask for your clinic's data in common machine-readable formats.
Cancelling
From your plan page in Qlynic, at any time. It takes effect at the end of the current paid period; you keep access until then.
Refunds
Fees already paid aren't refunded or prorated, except where the law requires it. Use past an allowance that was already earned is still billed.
Your data
For 60 days after the subscription ends, you can ask for your clinic's data in common machine-readable formats. After that it's deleted on the schedule in the privacy policy, unless the law requires keeping it longer.
Where to look