A patient who has been in four times and missed once divides out at one in
four. Qlynic scores them at about one in twelve, because four visits
is not evidence of anything. Two hundred visits and fourteen misses, and the
score is exactly what the record says — a long history speaks for
itself and needs no help.
A cancellation made with more than a day’s notice does not count
against anybody at all. It was given back in time for somebody else to
have it. And last month weighs more than last spring, because people change
and a score that never forgets is not a fair one.
Six months of behaviour · weighted for how recent it is · nobody condemned by one bad Tuesday