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How AHCIP billing works in Qlynic

Claims are built from the signed encounter, validated as the doctor writes, transmitted to Alberta Health over Arxeon's own accredited H-Link connection with no gateway in between, and the assessment comes back onto the patient's chart with the explanatory code translated into plain English.

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The path

  1. Encounter signed. Diagnosis and service lines are checked as the doctor writes them. The claim is built from the encounter, so the record and the claim are written once, together.
  2. Validated. If something is wrong — a missing identifier, a province that isn't Alberta with no reciprocal number, a visit that already has a submitted claim — nothing is sent and you are told which line.
  3. H-Link. Approved claims are queued and transmitted to Alberta Health under Arxeon's own submitter prefix, in the format Alberta Health requires. There is a batch in there somewhere; nobody in the clinic has to hear the word. You can mark a claim ready for the next batch, or build a batch and upload it now.
  4. Assessment. Alberta Health adjudicates on its own schedule — the usual provincial days — and the result (paid, paid differently, held, refused) is written back onto the patient's chart with the explanatory code in plain English.

What the claim carries

Alberta lets a claim carry up to three diagnostic codes per service line, primary first; put four on the encounter and each line still picks its own three. Diagnoses are ICD-9 as Alberta's tables require. The patient's health number is checked for structure before the claim is built, not after Alberta Health rejects it.

Arxeon's role

Arxeon is the accredited pipe: it transmits the claims you approve, retrieves the results and shows them to you. It does not decide what is billed, does not adjudicate, and is not a billing agent — the clinic remains responsible for every code and every claim, and Alberta Health alone decides what is paid.

Where to look

Take me there Open a ticket

Still stuck?

A person in Calgary reads every ticket.

Weekdays 08:00–18:00 Mountain Time. First reply under six business hours is the target the desk works to. Or write to support@qlynic.com.