Patient payments on your own Stripe account
The card is charged on the clinic's own connected Stripe account — Qlynic takes $0.00 and uses none of Stripe's three platform-share mechanisms; the only deduction is Stripe's own processing fee — and Qlynic reads what happened, records the fee and the net against the visit, stamps the doctor's share on it, raises a flag when money needs a person (a duplicate payment, money on a cancelled visit), and never refunds, holds or moves a dollar.
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Not in the path
The patient types their card on Stripe's hosted page, on Stripe's domain — a card number never touches a Qlynic server. The charge is made on your own connected account. Stripe gives platforms three ways to take a share of such a charge (application_fee_amount, transfer_data, on_behalf_of); none appears anywhere in Qlynic's calls. The one deduction is Stripe's processing fee, which Stripe sets and bills to your account.
What Qlynic does instead
It reads. When a payment settles, Qlynic follows the charge to its balance transaction, records the fee and the net against the appointment, and works out the doctor's share from the net rather than the gross — stamping the percentage in force that day and the amount onto the payment, once, so a rate you change tomorrow cannot reach back into last week.
Cancelled is not no-show
Both end the visit and both raise money already collected for a person to review; neither touches the insurance claim. Only cancelled closes the two doors money could still come through: the live pay link is expired on Stripe and the cash due at the desk stops being expected. A no-show leaves both open, because a missed visit is one you may still be owed for.
Paid twice
Cash at the desk, then the pay link on their phone: both payments are recorded — truth first — and the case is flagged after commit as a duplicate payment, in the same review filter as every other case that needs a person. Qlynic will not refund the second payment or credit it forward; both are the clinic's call.
What it will never do
Issue a refund (nothing in Qlynic asks Stripe to refund anything), pay a doctor (a payout run records what is owed and moves nothing), hold your money, or decide for you. Seven Stripe calls exist in the whole application: five reads, and two writes that open or close the payment page. A refund reaches Qlynic as news, after somebody else has acted.
Where to look